If you still have questions and are an active Numesys customer, please submit a request.
If you are an active or future Numesys customer and have questions or simply prefer to get help directly from an engineer, we'd be happy to help!
![]()
Authored by Erdoğan Gökbulut February 12th, 2024 449 views 3 likes KB2403032
Open All Accordions -->
When installing the Ansys License Manager at the end of the installer you receive this error in the installation status logs.
. WARNING: Because no license files were found in the following location, the 'ANSYS, Inc. License Manager' service was not able to be startedC:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files
The ANSYS License Management Center's 'Add a License File' link should be used to install license files and to start the ANSYS, Inc. License Manager.
This can be accessed through the 'ANSYS, Inc. License Manager --> ANSYS License Management Center' item in the Windows Start menu/Apps page.
Ansys License Manager 2021 R2
*This example was taken from this version, but is not necessary limited to this version unless otherwise noted in the description.
This is a normal occurrence with new installations of the Ansys License Manager and is an information message, not an error.
Once you have the License Manager installed follow the instructions to installing a license file.
Did this article help you?