Contact Us

If you still have questions and are an active Numesys customer, please submit a request.

Kurulum & Lisanslama Merkezi

show contact form -->

Contact Us

If you are an active or future Numesys customer and have questions or simply prefer to get help directly from an engineer, we'd be happy to help!

ERROR - Warning: No License Files Were Found in the following location.

Authored by Erdoğan Gökbulut February 12th, 2024 449 views 3 likes KB2403032

Open All Accordions -->

ERROR

When installing the Ansys License Manager at the end of the installer you receive this error in the installation status logs.

. WARNING: Because no license files were found in the following location, the 'ANSYS, Inc. License Manager' service was not able to be started 

C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files

The ANSYS License Management Center's 'Add a License File' link should be used to install license files and to start the ANSYS, Inc. License Manager.

This can be accessed through the 'ANSYS, Inc. License Manager --> ANSYS License Management Center' item in the Windows Start menu/Apps page.

Software & Version

Ansys License Manager 2021 R2

*This example was taken from this version, but is not necessary limited to this version unless otherwise noted in the description.

Description/Cause

This is a normal occurrence with new installations of the Ansys License Manager and is an information message, not an error.

Solution

Once you have the License Manager installed follow the instructions to installing a license file.

Did this article help you?